Contact

For any questions regarding our products or assistance with your order, feel free to email or call us. You will typically receive a response within 24 hours. Please include your order number or the email address used during checkout in your message.

Need more information on a specific product or an update on your order? Just let us know via email or phone. Our support team will respond to all inquiries as quickly as possible. Thank you!

CONTACT INFORMATION

Preferred contact method: You can reach us best via email. We aim to respond within 24 hours.

Email: info@elara-bloom.com
Tel: +447532784922

Customer Service Hours (GMT +01:00 London):
Monday to Friday: 9:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 1:00 PM

COMPANY INFORMATION

Company Name: Elara Bloom
Legal Entity: Rawails LTD
Company Number: 15706489

Return Address (for returns):
Suite 60 Ludgate Hill, London, EC4M 7JN, United Kingdom

Business Address (not for visits):
124 City Rd, London EC1V 2NX, UK

Please note: Elara Bloom is an online-only store with no physical visitor location. Returns can only be sent to the return address listed above.